“I was sent an email by one of my work colleagues who had recently made a claim regarding being mis-sold a FSAVC policy in the early 1990’s. I had been sold a very similar policy. I had moved house several times since taking out the policy and I had kept very little relevant paperwork. Despite this X-Claims took up my claim. There were many hurdles to obtain relevant documentation from ancient policies but Sophie and her determination got there in the end. The FSCS bombarded me with letters, all of which X-Claims dealt with. 19 months later I received the compensation I was due. Contact with X-Claims was always professional and friendly. I would not hesitate to recommending them.”
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