“It is very reassuring that such an excellent, personal, professional and courteous service still exists. Lorraine and her team were always readily available and Lorraine provided clear guidance every step of the way and provided regular updates, so there was never any doubt about how claiming for a mis-sold pension was proceeding. Once all the paperwork was submitted to Lorraine and her team, it was helpful to be able to take a back seat and leave the hard work to the team. Well worth it as would no” otherwise have had time to pursue the claim.”

“X-Claims were recommended to me by trusted colleagues who had achieved good outcomes. I was supported step by step throughout the process by named individuals who persevered for several years and helped with all communications. I have found them professional and helpful, they made the process as easy for me as they could. The claim outcome and compensation I received was a substantial sum and I strongly recommend others to use X-Claims to manage a similar investigation. Mine was a FSAVC mis-sell.”

“X-Claims have been excellent from the start, a clear explanation as to the process, once I had provided them with all the information I had they did the rest. A very efficient service, Sophie was superb. Always on top of things and kept me regularly updated with my claims progress. Any delays were predominantly the result of the FSCS dragging their feet. X-Claims got me far more than I thought they would, all in all an excellent service, a company well worth using. Thank you Lorraine and the Team”

“Mine has been a long-winded and complex claim, dating back many years. I had little paperwork for it and even less enthusiasm to pursue it as it was so complicated. However, X-Claims made the whole process a lot simpler – even though it still took ages. This was because of the time taken by various external agencies . It helped a lot that I dealt with one individual throughout the process, who was very professional and intimately familiar with the case. Replies were always helpful and very prompt. The continuity provided by this was excellent and the eventual outcome very positive.”

“Thank you to Lorraine and her team who persevered through thick and thin to obtain compensation for my mis-sold pension. Her knowledge, patience and ever calm demeanour prevailed.”

“X-Claims were not pushy but professional, polite and considerate.  I didn’t feel I was being hassled or whatever the financial equivalent of ambulance chasing is, but taken calmly and thoughtfully through the process.

Moreover, X-claims were helpful in minimising the admin required to engage with the bank. The outcome of the claim was successful.  I have recommended the bank I am with to many other people but felt it was/is important to call out miss-selling even if a long time ago so the industry’s standards improve.

I would never have attempted or succeeded in a claim without the support of X-claims, so very grateful to them.”

“The level of service and in depth knowledge on what was a complex claim is impressive. The perseverance over a long period time to deliver an offer of settlement was much appreciated. “

“Lorraine and the team at X-Claims enabled a successful outcome for my claim, with specialist expertise. They professionally handled all the negotiations for me. X-claims was recommended by a colleague and I would never have thought that I would have been successfully compensated. Many thanks for your perseverance.”

“Highly efficient service. Lorraine does not give up, is always contactable and responds rapidly.”

“A fantastic service! Very tenacious in pursuing a rectification for mis sold pension. Succeeded where others have previously failed. Highly recommended.”