Mis Selling Financial Experts

We go the extra mile for our clients
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X-Claims COVID-19 Update

X-Claims would like to assure all our clients that we are still open (business as usual) at this difficult time. Our opening hours remain between 8am-8pm during the week (and by appointment on a Saturday morning). We are contactable by either email or telephone if you need to get in touch. We are working hard to keep our cases progressing as smoothly as possible, with minimum disruption.

The safety of our clients is our priority and we will keep you updated as we work through the evolving coronavirus (COVID-19) situation from a business perspective and what it means for each of our cases. We also chase each of our cases on a regular basis and provide updates to our clients and this will continue as a matter of course.

We appreciate that this is an extremely difficult time for all our clients, and particularly Health Care Workers. On behalf of X-Claims, we want to give you our heartfelt thanks to those of you who are continuing/returning to work for the NHS at this time.

X-Claims is a Claims Management Company. Clients can pursue a claim on their own, without the use of a claims management company  free of charge with recourse to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS).


X-Claims specialise in financial services claims, fighting unfairness for your rights. We provide a professional and personable service, whilst assisting our clients in obtaining justice where they have been mis-sold an unsuitable product and have suffered a financial loss.

Most major corporations choose to employ experts to handle their claims. An individual can be at a greater disadvantage because they lack the specialist knowledge in taking a claim forward. You can only complain once, so choosing to employ your own expert with X-Claims can save you time and stress of handling a complex claim yourself.

We specialise in pension mis-selling advice for various products such as – FSAVCs, pension transfers, opt outs from occupational pensions and other various complex claims. However, if you have an investment loss, or were ever sold expensive Whole of Life insurance please contact us for help.

Have You Lost money
on a Financial Product
or Pension?

You could claim compensation worth thousands,
if you’ve lost money on your pension or investments
such as FSAVCs, Investment Bonds, Personal Pensions or SIPPS.


If we do not achieve a successful outcome there is nothing to pay for our service, regardless of the complexity or work involved.

Why Choose Us?

  • A proven track record
  • Hassle-free process & no up-front fees
  • Most of our business is personally referred
  • Experts in complex financial complaints
  • In the past 3 years we have achieved c.£14,000,000 compensation

Did You Know that Most of Our Clients are Personally Referred?

We have a 5 star 100% feedback rating from our clients and most of our business are referrals.

“Another doctor told me about your service. Without X-Claims I would not have challenged the financial advice I had received.."

Check Out What Lorraine Our CEO Has to Say About X-Claims

You can  listen to the full podcast here, where Lorraine was paired with Sir Geoff Hurst

Successful Claim – Dr S – Jan 2020

“Lorraine Williams and her team provide an exceptional professional, communicative and highly expert service. X-Claims achieved a great financial outcome for my claim against a mis-sold private pension, which I took out many years ago in parallel with my NHS pension....

Successful Claim – Dr M – Jan 2020

"Efficient and professional service throughout, and we were very happy with the claim outcomes X-Claims helped us secure."

Successful Claim – Dr G – March 2020

“Another doctor told me about your service. Without X-Claims I would not have challenged the financial advice I had received, nor the products I had been sold. They guided me through the process, kept me updated, took the hassle out of it, and as a result I have been...

Successful Claim – Dr P – March 2020

“With the assistance of X-Claims I have just completed a successful claim for the mis-selling of FSAVCs to me in 1994 when I was a Senior House Officer. I was recommended to Lorraine at X-Claims by my financial advisor. I had considered seeking compensation in the...

Testimonial Dr O – May 2019

“I have received excellent service. Communication was excellent and the outcome was better than I anticipated. The whole process went very smoothly”

Successful Claim – Dr M – May 2019

X-Claims are simply excellent. From the first time I spoke to Lorraine Williams, I felt that she had a very thorough knowledge and understanding of the work around claims and she clearly identified what was the issue and what I was eligible to claim. Timescales were...

Mis-sold FSAVC – Dr V – May 2019

“Thank you X-Claims, an excellent service which provided me with a hassle free claim relating to a mis-sold FSAVC. I have no hesitation in recommending X-Claims to other members of the medical profession, who were sold this type of policy, in or around the...

Dr D – Apr 2019 – Poor Financial Advice

“Thank you again for applying your significant  astute observation, expertise and judgement to helping me obtain a just outcome with this issue of compensation for previous poor financial advice. Although the settlement is of course most welcome, the compensation for...

Dr C – Apr 2019

“I received an excellent professional and responsive service from Lorraine and her supporting Team. I highly recommend their expertise and approach.”

Claim Enquiry Form

Call us on 0800 1303663 or Contact us today to see how we can help you