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Our client had initially appointed a firm of “specialist“ solicitors to obtain redress for a pension transfer from a final salary pension scheme to a personal pension.

The solicitor failed completely in that the firm was no longer trading and the adviser had retired and had moved to Spain.

X-Claims sought out those responsible for the mis-sale and took the case to the FOS. Although the FOS upheld the case, it was powerless to enforce the decision and ran out of options. However, X-Claims refused to give up and pursued the original adviser in another way and obtained a settlement of £80,071.

Client: Mr D