Initially, our client contacted us regarding a dispute with the Prudential and simply needed advice in completing a form regarding this dispute when he was a university lecturer.

Several months later, in a further discussion it transpired that, prior to working for a university, he worked as a police officer in the Met, and had since retired. However, his pension had been moved from his final salary scheme to a Merchant Investors pension (now Sanlam).

Unfortunately, neither the Met nor the client had any records of his employment as his records needed went back to 1972. X-Claims spent several months of discovery to obtain the information needed and the client was awarded £210,759, a life-changing event for a retired gentleman.​

Clients: Mr R B.