Mis-sold Whole Of Life Policy

I have a Whole of Life Policy. Can I claim Compensation ?


Possibly 95% of Whole of Life policies were mis-sold. The consumer chooses a sum assured and pays regular monthly premiums to an insurance company. Part of the premium is used to build up an investment fund. The amount that the consumer is required to pay and the sum assured is set on the basis of certain assumptions about what will happen in the future. These assumptions include the cost of providing life cover and how well the investment fund will perform in the future.


  • Consumers were sold expensive Whole of Life policies when they only needed life cover for a fixed period of time.
  • Some were sold the policies when already having appropriate life cover.
  • The investment element of the policies may not have been the best advice.
  • Many policies were sold with a low start premium to entice consumers which was subsequently subject to review.

How Do I know If I Was Mis-Advised On My SIPP?


You only needed life assurance for a limited time, or there was a cheaper option available.


You didn’t need life assurance at all, e.g. you may have had a high level of protection built into your Final Salary Pension Scheme.


You were advised to take the policy as a way of saving.


You were not made aware that there was risk associated with the policy.

Dr S - Oct 2020

My colleague recommended X-Claims to me. He was right, they are the best in the business and successfully fought my case. Thank you X-Claims!

Dr S - Apr 2020

Lorraine has provided me with excellent advice and achieved a good outcome, despite many challenges. I would highly recommend X-Claims.

Dr G - Mar 2020

Another doctor told me about your service. Without X-Claims I would not have challenged the financial advice I had received, nor the products I had been sold. They guided me through the process, kept me updated, took the hassle out of it, and as a result I have been awarded a significant sum of compensation. Thank you.

Dr W - Jul 2019

The process of making a claim for a mis-sold financial product was straight forward and painless by X-Claim’s experts. I was surprised and delighted with the outcome.

Ms G - Apr 2019

Thank you very much for pursuing this claim on my behalf and for the extraordinary result. I was aghast at the impact that a decision, made on bad advice many years ago, had on my pension.  Thanks to the expertise, tenacity  and sheer doggedness of you and your team that wrong has now been made good.

Dr D - Apr 2019

Thank you again for applying your significant astute observation, expertise and judgement to helping me obtain a just outcome with this issue of compensation for previous poor financial advice. Although the settlement is of course most welcome, the compensation for me is more than financial.

Dr B – Jan 2018

It was very easy to contact X-Claims and the whole process was straightforward and simple. Lorraine and Sophie were very helpful and efficient.