“It was clear from my first conversation with Lorraine that I was in very good hands. I had taken out a FSAVC as a junior doctor in the early 1990s. I thought it would be difficult to pursue any claim but was assured that it had been mis sold and that I should be due some level of compensation. The whole process required very little effort from me. The very friendly and professional team took me through how to complete the forms. I was kept up to date with the progress throughout and have reached a satisfactory conclusion. I would highly recommend the team. They are very knowledgeable and experienced in dealing with these types of claim, and I would not have been able to pursue this so successfully without their hard work.”