Mis-sold Investments

Investment Mis-Selling


Investments are made for a variety of reasons – and inflation is usually the contra-indication to investments. However, a bigger issue in recent times has been the adviser who sells an investment with high charges, and a higher risk than the client is prepared to take.

Generally, Bonds have been sold because they pay a higher commission than other types of investments. Banks have been fined heavily for mis-selling of Bonds.

An investment should be suitable for your personal circumstances, taking into account your other investments, age, occupation, income, tax position, prospects, family etc. The advice should establish your attitude to risk. This would be different for a pension from general investment. Since 1996, advisers should have supplied a “Reasons Why” document before the sale which should have matched your risk to the investment.

If the charges, risk, and term did not match your requirements at the time then you may be due compensation.

Investment mis-selling is a result of bad selling practices ranging from pressurised sales staff with unrealistic targets, to questionable management at some of the country’s leading institutions.


Investment In Bonds

Investment Bonds are life insurance policies where you invest a lump sum in a variety of available funds. Some Investment Bonds run for a fixed term, others have no set investment term. When you cash Investment Bonds in, how much you get back depends on how well – or how badly – the investment has done.

Bonds have been sold to many customers because the adviser can earn high levels of commission from them. If you have been sold a Bond, you could have been mis-sold this because there may have been more suitable products available to you at the time. If your Bond is showing a loss, or very little growth, then you should look to make a claim.

How do I know if I was mis-advised on my Investment?

I have lost money, or would have been better off investing in a Building Society.
The investment wasn’t suited to my needs in the first place
I was advised to put all of my savings into a single investment or didn’t know how my money would be invested
My money was used for a high risk venture without my consent.
I was not told of the level of risk involved

How do I know if I was mis-advised on my Bond Investment?

You were advised to put all of your savings into one investment.
You did not want to take any risk with your savings but have lost money.
You were told to invest in a With-Profits Fund and were not told it was a risky investment or told about penalties when cashing in.

Dr S - Oct 2020

My colleague recommended X-Claims to me. He was right, they are the best in the business and successfully fought my case. Thank you X-Claims!

Dr S - Apr 2020

Lorraine has provided me with excellent advice and achieved a good outcome, despite many challenges. I would highly recommend X-Claims.

Dr G - Mar 2020

Another doctor told me about your service. Without X-Claims I would not have challenged the financial advice I had received, nor the products I had been sold. They guided me through the process, kept me updated, took the hassle out of it, and as a result I have been awarded a significant sum of compensation. Thank you.

Dr W - Jul 2019

The process of making a claim for a mis-sold financial product was straight forward and painless by X-Claim’s experts. I was surprised and delighted with the outcome.

Ms G - Apr 2019

Thank you very much for pursuing this claim on my behalf and for the extraordinary result. I was aghast at the impact that a decision, made on bad advice many years ago, had on my pension.  Thanks to the expertise, tenacity  and sheer doggedness of you and your team that wrong has now been made good.

Dr D - Apr 2019

Thank you again for applying your significant astute observation, expertise and judgement to helping me obtain a just outcome with this issue of compensation for previous poor financial advice. Although the settlement is of course most welcome, the compensation for me is more than financial.

Dr B – Jan 2018

It was very easy to contact X-Claims and the whole process was straightforward and simple. Lorraine and Sophie were very helpful and efficient.