We Are Experts in Mis-sold Sesame Pensions
If you believe your FSAVC policy with Sesame was mis-sold, you could be entitled to thousands of pounds in compensation. At X-Claims, we are specialists in handling mis-sold pension claims, and we are here to assist you in seeking the compensation you rightfully deserve.
Understanding Mis-sold Sesame Pensions:
- Unsuitable Recommendations: A pension advisor may recommend a pension product that is not suitable for the individual financial circumstances, risk tolerance, or retirement goals.
- Failure to Assess Individual Needs: The advisor may not have conducted a proper assessment of the customer’s financial situation, including their existing pensions, savings, and other investments, leading to an inappropriate pension recommendation.
- Inadequate Risk Disclosure: Customers may not have been fully informed about the potential risks associated with their pension investment, especially if it involves high-risk or complex financial products.
- Sesame Is a Network for many Independent Financial Advisers: You would not have been advised by Sesame directly, but they are responsible for the compliance for companies under their wing, including firms that are no longer trading.
- Hidden Fees and Charges: Important information about fees and charges associated with the pension may not have been adequately disclosed, leading to unexpected deductions from the pension fund.
- Pressure Selling Tactics: Aggressive sales tactics or pressure to make a hasty decision without sufficient time for the customer to consider the options could result in a mis-sold pension.
- Not Considering Existing Pension Plans: The advisor may recommend consolidating existing pensions into a new plan without considering the benefits and features of the existing plans.
- Misleading Information: The advisor may provide misleading information about the projected growth of the pension fund, potential returns, or other key aspects of the product.
- Lack of Understanding: The customer may not have fully understood the terms and conditions, risks, or consequences of their pension plan due to inadequate explanations by the advisor.
Why Use Us?
Specialised Knowledge Our team has extensive experience in handling financial mis-selling cases, providing informed guidance tailored to your situation.
Fair Fees: Our fees are fair and in line with FCA rules. There is nothing to pay unless your claim is successful. View our fees here >
Comprehensive Representation: We offer full representation throughout your claim process, from initial consultation to resolution, providing peace of mind and clarity every step of the way.
Transparent and Supportive: We believe in transparency and provide personalised support, ensuring you understand your options and feel supported throughout your claim.
Expert Service: We’re proud to have recovered millions for pension mis-selling clients. Let us help you with your claim. Read our testimonials >
You do not need to use a claims management company to make a claim. You can do this yourself for free, and if your claim is unsuccessful you can pursue it yourself with the Financial Ombudsman Service. If your product provider or your financial advisor is no longer in business, you may be able to use the Financial Services Compensation Scheme (subject to their Rules).
X-Claims Limited is authorised and regulated by the Financial Conduct Authority – FRN: 829746
What Our Clients Say
We have hundreds of happy clients, read their reviews of our service
Successful Claim – Dr P – Sept 22
“Excellent service. Made what could have been a very complex process for a novice very simple and straight forward. Very helpful with the form filling which made the whole process stress free. Would highly recommend them.”
Successful Claim – Dr E – Feb 22
“I was referred to X-Claims by a colleague. The service I received from X-Claims was efficient and always friendly. The individuals I interacted with were supportive and informative as well as always being very prompt in replying to any questions. X-Claims clearly understands their field very well, knows the information that needs to be supplied, knows the limitations of the systems they have to work with, and understands when there are likely to be delays or queries from the regulatory authorities. At all stages X-Claims are very good at “holding your hand” and guiding you through the process.”
Successful Claim – Dr K – Apr 23
“Lorraine and the team at X-Claims are highly professional and communication was excellent at all stages. They are highly experienced experts in their field and give sensible and honest advice regarding the prospects of a claim. I would recommend them to anyone concerned about historical pension miss-selling (in my case of FSAVCs).”
Other Types Of Claim
Get In Touch
Have a question or just want to get in touch? Give us a call or fill in our contact form. Would you like to speak to one of our specialists over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.

Opening Times
Monday – Friday: 8am – 8pm
Saturday – Sunday: Closed
Phone
0800 1303663
Email
[email protected]
Postal Address
PO Box 470, Tonbridge, Kent, TN9 9FG
Administration Address
Oakley House, Fordcombe Road, Penshurst, Kent, TN11 8DP
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