What Our Clients Say
We are only as good as our clients tell us and here are some sample testimonials we have received from our clients, 100% that say they would highly recommend us, and rate our service as excellent.
Are you a Satisfied X-Claims Customer?
Dr S - Oct 2020
Dr S - Apr 2020
Lorraine has provided me with excellent advice and achieved a good outcome, despite many challenges. I would highly recommend X-Claims.
Dr G - Mar 2020
Another doctor told me about your service. Without X-Claims I would not have challenged the financial advice I had received, nor the products I had been sold. They guided me through the process, kept me updated, took the hassle out of it, and as a result I have been awarded a significant sum of compensation. Thank you.
Dr W - Jul 2019
The process of making a claim for a mis-sold financial product was straight forward and painless by X-Claim’s experts. I was surprised and delighted with the outcome.
Ms G - Apr 2019
Thank you very much for pursuing this claim on my behalf and for the extraordinary result. I was aghast at the impact that a decision, made on bad advice many years ago, had on my pension. Thanks to the expertise, tenacity and sheer doggedness of you and your team that wrong has now been made good.
Dr D - Apr 2019
Thank you again for applying your significant astute observation, expertise and judgement to helping me obtain a just outcome with this issue of compensation for previous poor financial advice. Although the settlement is of course most welcome, the compensation for me is more than financial.
Dr B – Jan 2018
It was very easy to contact X-Claims and the whole process was straightforward and simple. Lorraine and Sophie were very helpful and efficient.
“I was delighted to receive compensation from an FSAVC, I set up many years ago. This took almost 3 years to complete and I am sure were it up to me, I would have given up! X-Claims pursued the claim with great tenacity and were good at keeping me informed on progress. The amount I ended up paying for the service, was not unreasonable based on the time and effort that went in to this claim. Thank you!”
“A friend introduced me to X-Claims after they secured a successful outcome for him in relation to FSAVC’s being mis-sold as a junior doctor. I had similarly taken them out as a junior but stopped the premium many years ago, with only 6 years of contribution. As such, my expectations of a successful claim were low but was advised by the solicitor at X-Claims to pursue matters. They dealt with all the paperwork in a very efficient manner and clearly have wide experience and knowledge in this area, advising me appropriately along the way. Ultimately, a successful claim was achieved and I received a significant sum which was far more than I had anticipated. I would have no hesitation in recommending X-Claims.”
“I was sent an email by one of my work colleagues who had recently made a claim regarding being mis-sold a FSAVC policy in the early 1990’s. I had been sold a very similar policy. I had moved house several times since taking out the policy and I had kept very little relevant paperwork. Despite this X-Claims took up my claim. There were many hurdles to obtain relevant documentation from ancient policies but Sophie and her determination got there in the end. The FSCS bombarded me with letters, all of which X-Claims dealt with. 19 months later I received the compensation I was due. Contact with X-Claims was always professional and friendly. I would not hesitate to recommending them.”
“Always friendly and helpful from the beginning and at every step of the process.Thankyou”
“A very helpful, friendly and efficient service. I didn’t expect to get anything so this was a lovely windfall with very little effort on my part. Thank you.”
“I would not have attempted to make a claim without their help. Recommended by a colleague. I received substantial compensation. X-Claims were efficient and dogged in negotiating the bureaucracy. Strongly recommend them.”
“It was clear from my first conversation with Lorraine that I was in very good hands. I had taken out a FSAVC as a junior doctor in the early 1990s. I thought it would be difficult to pursue any claim but was assured that it had been mis sold and that I should be due some level of compensation. The whole process required very little effort from me. The very friendly and professional team took me through how to complete the forms. I was kept up to date with the progress throughout and have reached a satisfactory conclusion. I would highly recommend the team. They are very knowledgeable and experienced in dealing with these types of claim, and I would not have been able to pursue this so successfully without their hard work.”
“Thank you so much for supporting me through the claims process to a successful outcome! I would wholeheartedly recommend X-Claims to others who are considering making a claim for the mis-selling of Additional Voluntary Contributions (AVC’s). Your communication was excellent throughout, and I doubt I would have been able to navigate the system without your support. “
“X-Claims made the whole process clear and straightforward. They were easy to work with, had expert knowledge and were very professional.”