About Us

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X-Claims was established in 2006. Our highly experienced and extensively trained claims specialists, are dedicated to assisting clients with their claims in a quick and efficient manner, minimising any unnecessary hassle. We possess comprehensive knowledge of various financial services products, regulations, and related legislation, ensuring the success of your claim.

Experts in the field

X-Claims, founded in 2006, has a proven track record of delivering a highly personalised service to our valued clients, and our commitment to building strong relationships is evident in the testimonials that we receive. We have a comprehensive knowledge of various financial services products, regulations, and related legislation, ensuring the success of your claim. We are dedicated to assisting clients with their claims in a quick and efficient manner, minimising any unnecessary stress and time consuming paperwork that clients can experience in doing claims themselves.

Lorraine, a specialist in Pension and FSAVC Mis-selling Reviews, brings her expertise to our team, with a background in financial services since 1972. Lorraine possesses invaluable industry insights encompassing historical financial advice. She is an expert in compliance and regulation and regularly deals with regulatory agencies such as the Financial Services Compensation Scheme and the Financial Ombudsman Service. Her profound understanding allows her to handle complex claims, significantly increasing the chances of success. Lorraine, a former member of the prestigious Compliance Institute, is now a member of the Chartered Institute for Securities and Investment (membership no: C:475818 M:113518) She is also a trained Mediator certified by the Law Society.

Sophie is a highly skilled professional with an impressive track record at X-Claims, boasting over 8 years of dedicated service. Her extensive experience encompasses all facets of the claims process, with a special focus on handling intricate and time-consuming Financial Services Compensation Scheme cases. Her expertise and knowledge of FCA Compliance, makes her an invaluable asset when it comes to tackling complex situations and ensuring successful outcomes for our clients.

Lorraine Williams – CEO

Sophie Haydon – Director & Claims Specialist

Why Use Us?

Many Medical Practitioners are completely unaware that they have been mis-advised on their pensions or investments, and that they can claim substantial amounts of money back that is owed to them. If you are 39+ and were sold an FSAVC, SIPP, personal, or Stakeholder Pension, or Investment that has lost money it is worth checking with us to see if you have a claim today.

Our team of claims specialists have over 17 years of experience, ensuring that you benefit from access to our extensive knowledge and expertise.

We offer a hassle-free process, with no up-front fees, so there is nothing to pay unless we are successful with your claim. See our full terms and fees here.

You do not need any historical paperwork to make a claim. We take the complexity out of your pension or investment complaint and do all the hard work for you.

We have an excellent 100% feedback rating from our client testimonials. Read them here.

What Our Clients Say

We have hundreds of happy clients, read their reviews of our service

Successful Claim – Mr N – May 23

“Terms and conditions were made clear from the start. X-Claims personnel conducted themselves professionally and courteously and had the time to explain progress of the claim when contacted”

Successful Claim – Dr D – May 23

“Lorraine and her team have been amazing in successfully fighting our case (including an appeal). We would never have had the knowledge or time for this ourselves. They are experts for mis-sold advice for pensions. Highly recommended. Thank you so much. You have been wonderful!”

Successful Claim – Dr W – Nov 22

“Exceptionally professional team that always treated me with care and was able to be very clear so that I always knew what was going on. Such issues can be a minefield and I always felt that I was in good hands.”

Get In Touch

Have a question or just want to get in touch? Give us a call or fill in our contact form. Would you like to speak to one of our specialists over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.

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Opening Times
Monday – Friday: 8am – 8pm
Saturday – Sunday: Closed

Phone
0800 1303663

Email
[email protected]

Postal Address
PO Box 470, Tonbridge, Kent, TN9 9FG

Administration Address
Oakley House, Fordcombe Road, Penshurst, Kent, TN11 8DP

Contact Us

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